Great news - we’ve teamed up with The Cloud to offer you fast, reliable and easy-to-use Wi-Fi in all our cafes and the best bit is - it is absolutely free. So next time you pop in, just follow the steps below to get online.

1. Switch on your smart phone, laptop or tablet and check that Wi-Fi is enabled

2. Select ‘Wi-Fi Zone – The Cloud’ from the available network list

3. Open your internet browser – the Caffè Nero landing page will appear

If it’s your first time using The Cloud Wi-Fi network, you’ll need to follow the simple two-step registration process.

Or, if you already have an account with The Cloud Wi-Fi network or have logged in at a Caffè Nero already you can just log in using your existing account details.

That’s it! If you do experience any problems getting online, please just call our standard local rate helpline on
0845 333 2772 or visit