Terms & Conditions

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These Terms & Conditions govern your use of Caffè Nero Group Ltd’s (“Caffè Nero”) website located at www.caffènero.com (the “Site”). PLEASE READ CAREFULLY AND REVIEW THE TERMS OF USE OF THE SITE. By using the Site you confirm that you accept these Terms & Conditions. Do not use the Site if you do not agree to be bound by these terms. Caffè Nero may periodically change these terms, so please check them from time to time as your continued use of the Site signifies your acceptance of any changed items. All orders and purchases made on the Site will also be governed by the specific Product terms.


Unless otherwise noted, all materials on this site are protected as the copyrights, trademarks and/or other intellectual properties owned by Caffè Nero and/or its subsidiaries and affiliates or by other parties that have licensed their intellectual property to Caffè Nero.

Caffè Nero’s trade marks on this site represent some of the trade marks currently owned or controlled in the UK and/or in one or more other countries by Caffè Nero. The display of these trade marks and of notices associated with these trade marks is not intended to be a comprehensive compilation of all Caffè Nero’s worldwide proprietary ownership rights, and Caffè Nero may own or control other proprietary rights in one or more countries outside of the UK.

All rights not expressly granted are reserved.


Your use of the materials included on this Site is for informational and shopping purposes only. You agree you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this Site in any way save as expressly permitted in these terms & conditions. You must not use the Site for fraudulent purposes or in connection with any unlawful activity. You agree to indemnify, defend and hold harmless Caffè Nero for any and all unauthorised uses you may make of any material on the Site. You acknowledge the unauthorised use of the contents of the Site could cause irreparable harm to Caffè Nero and that in the event of an unauthorised use; Caffè Nero shall be entitled to an injunction in addition to any other remedies available at law or in equity.

Your access to the Site may occasionally be suspended or restricted to allow for repairs, maintenance or the introduction of new facilities or services. We accept no liability if the Site is unavailable for any reason.

Caffè Nero does not guarantee that the functions contained in the Site will be uninterrupted or error-free, that this site or its server will be free of viruses or other harmful components, or that defects will be corrected even if Caffè Nero is aware of them.

Part of the Site may contain advertising & sponsorship. Advertisers and Sponsors are responsible for ensuring that all material submitted for inclusion on the Site complies with any relevant laws and/or codes. Caffè Nero will not be responsible for any error or inaccuracy in advertising and sponsorship material.


You agree you are and shall remain solely responsible for the contents of any submissions you make, and you will not submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the Site that will violate any right of any third party, including copyright, trade mark, privacy or other personal or proprietary right(s).

While we appreciate your interest in Caffè Nero, we do not want and cannot accept any ideas you consider to be proprietary regarding designs, product technology or other suggestions you may have developed. Consequently you hereby grant a royalty free non-exclusive right and license to use, reproduce, modify, display, transmit, adapt, publish, translate, create derivative works from and distribute the materials you submit to this Site throughout the universe in any medium and through any methods of distribution, transmission and display whether now known or hereafter devised. In addition, you warrant that all so-called “moral rights” in any materials you submit to the Site have been waived.


Some links on the Site will allow you to connect with sites that are not under Caffè Nero’s control. Caffè Nero is providing these links only as a convenience. The appearance of a link does not imply Caffè Nero endorsement, nor is Caffè Nero responsible for the contents of any linked site. You access any such sites at your own risk.


These terms & conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided exclusively by the English courts.

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