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Be You. With Us.

It’s more than just a job

Our goal since the very beginning has been to create a place for our customers that is comfortable, relaxed and warm. Our stores are a place to meet friends, work or just watch the world go by. A local neighborhood spot.

These values are so important to the people who work at Caffè Nero too. It’s our teams that make us special. That is why we’re looking for warm, positive people who love working with others to come and join us.

It is certainly more than just a job. On top of great benefits, and the chance to work with an amazing bunch of colleagues, there are brilliant career opportunities in a variety of roles.

So if you take pride in what you do every day, want to be part of a fantastic team, with endless chances to learn and grow, then we would love to meet you.

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Why Choose Us?

Great Rewards and Benefits

Working at Caffè Nero means access to brilliant benefits, rewards, and wellbeing support.

On top of which, there are fantastic learning and development opportunities... making this a great place to work.

training Brilliant training – whatever your job. You don't need experience to join us as barista growth Grow your career and develop personally and professionally
drinks Unlimited free, handmade drinks, when you’re at work discounts Fantastic discounts when you are off shift: 50% off all handmade drinks, 10% off food, and 20% off everything else
friend Referral Program, giving you the chance to earn up to $3,000 if you refer new baristas and managers to join the team service Caffè Nero swag on your anniversary
events Team events, team parties and Barista of the Year - there's something for everyone benefits Our benefits platform, with discounts on top brands and many retailers
A Place To

Learn and Grow

Maybe you are looking to take the next step on your career path? Perhaps you want a move into the growing world of coffee?

We are so proud to say that over 80% of our wonderful Store Managers were promoted from within – that’s always been the Nero way. And it doesn’t stop there – many of our Area and Regional Managers grew their careers in store, and it’s the same for our Head Office teams too.

The opportunities for development are endless, and every year hundreds of people move into new roles with us.

There is the chance of career progression for everyone that works at Caffè Nero.

Current Vacancies

“ I’ve worked at Caffè Nero since 2004. One of the things I love most about my job is seeing my team progress in the same way I have. To develop my knowledge, and be a better manager, I recently completed a Coaching Apprenticeship. My aim has always been to put people at the front of everything else and the development programme has taught me how to do that in the best possible way, in line with the values I share with the Company. ”

Danka, Area Manager

Our Roles

From Barista to Store Manager and beyond, you will receive clear and practical training – such as perfecting coffee making skills, people management, and delivering a top rate customer experience in a supportive and structured way. We welcome and encourage everyone at Nero to contribute ideas and share feedback.

  • Barista

    Our Baristas are the heartbeat of Caffè Nero. They don’t only tailor our customers' coffee, they make a positive difference to their day, too.

    You don’t need any experience to become a Barista (we provide all the training you need), but you do need a great attitude, lots of energy, and a good level of conversational English.

  • Shift Leader

    Shift leaders work closely with the Store Managers to build a successful café.

    Motivating the team, ensuring great customer service, and helping maintain and model our brand standards are key components of fast- progressing Shift Leaders.

  • Assistant Manager

    Assistant Managers have learned what it takes to run a successful store.

    Our training helps them discover how they can support and coach others, giving them space to help the Store Manager get the best from the team.

  • Store Manager

    The person with full responsibility for their store. Our Store Managers are the custodians of the Caffè Nero way and set the example for their team to follow.

    The Store Manager develops team member skills, ensures the store meets and exceeds our brand’s reputation and, of course, drives financial success.

Have A Question?

If you have questions about applying for a job or working at Caffè Nero, more information can be found in our FAQs section.

Frequently Asked Questions

Current Vacancies

Role Location Type
Assistant Store Manager - Metro North Metro North full-time
Store Manager - Copley Copley, MA full-time
Store Manager - Fenway Fenway, MA full-time
Store Manager - Providence Providence, RI full-time
Store Manager - Winchester Winchester, MA full-time
Barista/Shift Leader - Allston Allston, MA full-time
Barista/Shift Leader - Andover Andover, MA full-time
Barista/Shift Leader - Arlington Arlington, MA full-time
Barista/Shift Leader - Beverly Beverly, MA full-time
Barista/Shift Leader - Brookline Village Brookline Village, MA full-time
Barista/Shift Leader - Burnham Burnham Building, Boston, MA full-time
Barista/Shift Leader - Central Square Central Square, Cambridge, MA full-time
Barista/Shift Leader - Concord Concord, MA full-time
Barista/Shift Leader - Copley Copley, MA full-time
Barista/Shift Leader - Fenway Fenway, MA full-time
Barista/Shift Leader - Fort Point Fort Point, MA full-time
Barista/Shift Leader - Jamaica Plain Jamaica Plain, MA full-time
Barista/Shift Leader - Legacy Place (Dedham) Dedham Legacy Place, MA full-time
Barista/Shift Leader - Longwood Longwood, Boston, MA full-time
Barista/Shift Leader - Millennium Place Millennium Place, MA full-time

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